We value your feedback. Please take 5 minutes to complete our survey.
Contact telephone number:
Rental property address/es:
How would you rate our performance in the following areas? (1 being poor, 5 being excellent)
The courtesy and service provided by our Reception team
The courtesy and service provided by our Property Management team
Our ability to lease your property and minimise vacancies
Our ability to select tenants
Our ability to manage rental arrears
Our ability to organise repairs
The quality of our routine reports and maintenance recommendations
Our recommendations to you regarding rental reviews
The layout of our rental statement
What is your preferred method of contact with us? Please rank from 1-4, with 1 being your preferred method and 4 being your least preferred method
How would you rate our overall communication with you? (1 being poor, 5 being excellent)
How would you rate our overall performance and effectiveness as professional Property Managers? (1 being poor, 5 being excellent)
Do you own any other rental properties in the area that are not managed by our company?
If 'Yes', would you be interested in a proposal from us as to the management of this property?
Have you considered purchasing another investment property?
If 'Yes', would you like to be contacted by a member of our Sales team regarding properties that we consider to be of excellent investment potential?
Would you like a complimentary, without obligation opinion of the current reasonable selling price of any of your properties (including your home)?
Are there any other comments that you would like to make regarding our service and the management of your property?
Thank you for taking the time to complete this survey.